Returns & Exchanges
At BRUISED, we stand by the quality of our garments and offer a 30-day window for returns or exchanges on all items in original, unworn condition. We want to ensure your fit is perfect, so we've streamlined our process to get you back into your favorite pieces as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or damage.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, your refund or store credit will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing